Shipping
Shipping Policy
For Nalgene customers, the sections below set out processing, delivery, and tracking. This page applies specifically to nalganeo.shop.
Nalgene: returns after delivery
This returns after delivery section covers orders and visits through nalganeo.shop for Nalgene. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, Nalgene also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.
What Nalgene customers should know about tracking and addresses
Nalgene publishes this tracking and addresses guidance for customers using nalganeo.shop. As soon as tracking is available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.
delivery issues at Nalgene
This delivery issues section covers orders and visits through nalganeo.shop for Nalgene. When carrier tracking indicates a delivery problem, or if an order arrives damaged or incomplete, contact Support@Nalganeo.shop or 6198847133. We will work with the carrier and provide an appropriate resolution under our Refund Policy.
processing and transit at Nalgene
Customers using nalganeo.shop can rely on the following Nalgene guidance about processing and transit. Order preparation normally takes place within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.
Our approach at Nalgene to delivery area
Nalgene publishes this delivery area guidance for customers using nalganeo.shop. Our delivery area is limited to addresses within the United States. Standard shipping is free.
Merchant Information
Business name: Nalgene
Brand name: Nalgene
Email: Support@Nalganeo.shop
Phone: 6198847133
Physical address: 516 S State St, Ann Arbor, Michigan, 48104, United States